Files & Deliverables

The Files section is where you access work your agency has produced for you, and where you can upload files for your agency to review.

Deliverables

Deliverables are files your agency has shared with you — finished assets, reports, designs, documents, and more.

To access a deliverable:

1. Go to Files in the navigation.
2. Click the file name or thumbnail to preview it.
3. Use the Download button to save a copy.

Uploading a file for approval

If your agency has enabled file uploads for your account:

1. Click Upload File.
2. Select the file from your device.
3. Add a note if needed (optional).
4. Click Submit.

Your agency will receive a notification and review the file. You'll see the file in your list with a Pending status while it's being reviewed.

File statuses

Status	Meaning
Pending	Waiting for your agency to review
Approved	Your agency has reviewed and approved the file
Rejected	Your agency has reviewed and flagged an issue — contact them for details

Supported file types

Most common file types are supported: images (JPG, PNG, GIF, SVG), PDFs, Word documents, spreadsheets, and ZIP archives. If you're unsure whether a file type is supported, contact your agency.