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Mailchimp Integration

Connecting Mailchimp pulls email campaign performance into the client's portal.

Prerequisites

  • A Mailchimp account
  • A Mailchimp API key
  • The client's Mailchimp Audience ID (List ID)

Connecting for a client

  1. Open the client in /admin/clients.
  2. Go to Integrations → Mailchimp.
  3. Enter the API Key (generated in Mailchimp → Account → Extras → API keys).
  4. Enter the Audience ID (found in Mailchimp → Audience → Settings → Audience name and defaults).
  5. Click Test Connection.
  6. Click Save.

What the client sees

Campaign stats including send count, open rate, click rate, and unsubscribes for recent campaigns sent to the linked audience.

Troubleshooting

ErrorLikely cause
Invalid API keyKey has been deleted or is entered incorrectly
List not foundAudience ID is incorrect
API key does not have accessKey belongs to a different account

Client Portal Help Documentation