Appearance
Viewing the Portal as a Client
The View As feature lets agency team members step into the client portal as a specific client — useful for troubleshooting, demos, or checking what a client sees.
Activating View As
- Open the client in
/admin/clients. - Click View as Client (or the eye icon).
- You are redirected to
/dashboardinside the client portal, seeing exactly what that client sees.
A banner appears at the top of every page while View As is active so you always know you're in a client's context.
Ending the session
Click Exit View in the banner at any time. You're taken back to the admin panel.
The View As session is stored in a cookie and automatically expires after 8 hours.
What you can and can't do
While in View As mode you can browse all client-facing pages and verify that content, tasks, files, and analytics look correct. You cannot perform destructive actions on the client's behalf (e.g. submitting approval requests) — these require logging in as the actual client user.